Quality

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I do ensure compliance of products compliance of products 100% we do not have tolerance for any non-compliance, so compliance against regulations in the local markets where we sell our products one of the things that I look after our checking what are the food laws and regulations in the countries that I'm responsible of which are Middle East countries North Africa and Turkey I do gather all the regulations and requirements and make sure that our products are meeting these requirements.

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You need to be a scientist it can be healthcare can be pharmacy it can be medicine it can be food science being nutrition or any other related fields. This is one of the crucian fundamentals to be working in quality assurance. The second thing is I would say about skills you need to have a very good communication skills because in quality assurance you do interact with many departments and around the company you need to interact with marketing it interact with a slight change for you need to have very good communication skills. The last thing would be good project management skills to be able to to manage all the new product development new recipe developments.

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Generally, in quality assurance we do look at new product development so for instance we are making a product out of scratch and we are launching it in a new market for example so we do launch these projects in association with other departments however quality assurance is focused on implementing the quality controls in factories making sure that the factory produces that new products as per the policies of Kraft Heinz and we do check recipes you check the artworks and the labels before this product is launched into the market everything has to be checked and a lot of work needs to be done and treatment before we are launching this this product in the market.

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During the day I do keep an eye on all the the environment of regularity in the Market what are the things that are happening what are the laws and regulations anything new has popped up anything has changed and I make sure that I make the actions that are necessary to take in this act and your regulation or law is out and need to be implemented I do have a library for all these requirements and food laws and regulations and I do look at the recipes of our products I validate each recipe the ingredient the nutritional information and I make sure that they are fulfilling all the regulations and lows this is regarding the recipe and looking at art works or what we call for the consumer it's called labeled what they see on the product all the texts that is communicated to the consumer has to have to go through me and to be checked and to be approved all the texts in claims all the numbers all the details has to be approved from my side.

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One of the biggest challenges and difficulties in quality are when a new food law or regulation comes up and we have to implement the changes very soon in a very short time period. Nowadays the countries and governments are looking after the health of their consumers a lot more than it used to be before that's why we see more regulations and more laws popping up and we need to implement them on our products that would be the biggest challenge.